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Shipping policy

 

SHIPPING

Orders are usually processed and shipped within 24-72 hours from the time that they are received, if received during our normal business hours. At this time, we do not ship orders on weekends and holidays. Deliveries to P.O. Box and APO/FPO Military Addresses cannot be accepted through our web store. 

Orders shipped to Canada via USPS Standard will incur Duties & Taxes and other applicable Government fees, that are payable at the point of pick-up. Please contact your local Customs office to determine what additional costs may be associated with your purchase. Customs' fees have been known to cost as much as 20% to 40% of the purchase price of each item. If your order contains an aerosol product, your order will ship UPS Standard (ground) and incur the fees stated above

For mutual security purposes, we do not accept credit cards from non-US banks on www.philipb.com. We invite you to visit our Store Locator and/or Online Partners listings to obtain the nearest retail venue and/or e-commerce partner that carry Philip B® products. If you have difficulties locating a local Philip B® retailer or e-commerce partner, please email us.

FREE GROUND SHIPPING ON DOMESTIC ORDERS EQUAL TO OR GREATER THAN $75.00

We are happy to provide shipping at no cost to you for orders that are equal to or greater than $75.00, provided that the order total meets the minimum requirement after any discounts have been applied. The minimum purchase amount must be met with product purchases alone. Taxes and other fees do not apply toward the minimum requirement. Free shipping only applies to orders shipping via ground to the continental United States. Free shipping does not apply to air or expedited shipping, or ground shipping to Canada or Mexico.

SHIPPING CONFIRMATION EMAIL

Once your order has been processed and shipped, you will receive a shipment confirmation email to the email address linked to your account. The majority of orders are shipped within two business days from the time that the order was placed. You may expect to receive this email within the one to two business day timeframe. The email will contain the details of your shipment as well as a tracking number. Please check your spam folder for tracking emails if not received in your regular inbox.

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