Shipping
No, we only ship throughout the United States and Canada.
Orders ship from the West Coast/LA usually within 48 hours after receipt, excluding weekends and holidays. Transit time for UPS Ground is 4-5 days from the West Coast to East Coast. Transit time to the Midwest is 2-3 days. At this time, we do not ship orders on weekends and holidays.
Products
Philip B® Inc., together with our manufacturer(s), does not perform or condone animal testing. We do use not animal derived ingredients in our product line.* *In compliance with the seventh amendment to European Cosmetic Directive 1223/2009.
Our product testing has been performed on clients, friends, employees, and of course, Philip himself.
For the most part, yes, most of our Haircare products are Vegan. The two product exceptions are "Luxe Wax" and “Shaping Fiber,” both are formulated with Beeswax.
Yes, to ensure product safety. Preservatives often garner unfavorable reviews, but they are a major factor in keeping products safe and for protection from microbial growth (i.e., mold and bacteria). We work in tandem with our manufacturers to choose the best and safest preservative for each individual product.
Our hair care products are safe for color treated hair. In fact, our Forever Shine and Icelandic Blonde Collections primarily focus on color protection.
We would recommend that you consult your stylist who is familiar with the adhesive, process and extension material to safely and correctly ascertain the products that would be compatible with extensions.
Sodium lauryl sulfate (SLS) and sodium laureth sulfate (SLES) are the cleansing agents in shampoos. Sulfate-based surfactants might have the tendency to be harsh, stripping natural oils, depleting color and irritating the scalp. However, if either are present in a formula, we have buffered/encompassed the impact of sulfates with active percentages of essential and carrier oils together with ample plant extracts.
Sulfate-free surfactants are generally milder, less stripping with significant less foaming action. Recognizing that sulfate-free technology has evolved and, with respect our customer’s wishes and concerns, we are updating updated our product portfolio.
Yes, Gentle Conditioning Shampoo is considered fragrance-free; any residual aroma that might be detected emanates from African Shea Butter; the predominant ingredient in the product.
Yes, heat protection is a key factor in several products; namely Thermal Protection Spray and Straightening Baume.
Discover our hair matrix for your hair type or concern. Need further assistance? You can also reach out to our Customer Service team here.
We would recommend that you consult with your doctor to discuss product safety during your pregnancy and in the months following the delivery.
Each product has an icon on it (which looks like an open jar) with the number of months the product stays fresh once opened.
All Philip B. products are guaranteed to last 2 years on the shelf.
Period After Opening, also known as “PAO,” refers to the period of time that a product remains suitable for use after its primary container has been opened.
No, they are two very different concepts.
Expiration Date — The shelf life of a product in its “unopened” primary container when maintained under the conditions of storage indicated on the product’s label. Anti-Flake Relief Shampoo (Extra Strength) and Anti-Flake Relief Shampoo (Lite) both have named expirations date ink-stamped printed at the bottom of the bottle.
PAO — The period-of-time that a product remains suitable for use after its primary container has been opened when maintained under the storage conditions indicated on its labeling.
Rewards Program
Loyalty Rewards points cannot be combined with discounts or promotions.
Earn PHILIP B. Rewards Points and redeem for store credit when you're ready! For every $1 spent on philipb.com, you earn 10 PHILIP B. Rewards Points. Click here for more information.
Loyalty Rewards Points are not awarded for product subscriptions.
Reseller Policy
Yes, you can resell Philip B® products, but you must follow the Philip B® Authorized Resale & Quality Policy. CLICK HERE to download our policy document.